Confidentiality Policy
RSW Services is committed to protecting the privacy, dignity, and safety of every individual and family we support.
All information shared during sessions is kept strictly confidential and handled according to Ontario Social Work standards and privacy legislation.
What we keep private
- identity
- contact information
- family details
- session notes
- records
When disclosure may be required
- risk of harm
- child protection concerns
- court orders
- legal requirements
Record keeping
Records are stored securely and retained according to Ontario RSW standards.
Client rights
Clients may request access to records, ask questions, and withdraw consent except where disclosure is legally required.