Our office
17 Buttonwood Ave, York
About us
Care that begins with knowing you
Non-medical home care for families across Toronto and the Greater Toronto Area, given in the place people are most themselves — their own home.
In practice
What that looks like in a home
Care given in the place someone already knows, by people who have been checked before they ever knock on the door.
- Where we work
- Toronto, Ontario and the Greater Toronto Area
- Care availability
- 24/7, with on-call support for urgent needs.
- Our caregivers
- A small, growing team of qualified caregivers.
- What we do
- Non-medical home care, since 2023
Who we are
Home care shaped around daily life
Great Homecare Services has supported families in their own homes across Toronto and the Greater Toronto Area since 2023.
We provide compassionate, reliable, and culturally-sensitive homecare focused on comfort, safety, and dignity.
Our caregivers help with the parts of the day that have become more challenging to manage alone — washing and dressing, preparing meals, keeping the home tidy and safe to move around in, and steady company through the afternoon. This is non-medical care, and anything medical falls outside what we offer.
We work to each person’s own routines rather than a fixed schedule. That means asking how someone likes their morning to go, and then keeping it that way. Those small things are usually what lets a person stay independent and comfortable in a home they know well.
A small, growing team of qualified caregivers.
How we work
How we work, day to day
Small things, mostly. They are what decides whether care in someone’s own home feels like help or like an intrusion.
We ask first, and then we keep to it
The first conversation is mostly listening — how someone likes to be helped, and what they would rather still do themselves. Once we know, we keep it that way.
The day comes first, not the schedule
The walk after breakfast, the call with a daughter on Sundays, the nap that has always been at two. We arrange ourselves around those rather than ask someone to move them.
We are clear about what we do not do
This is non-medical care, and anything medical falls outside what we offer. Said early, that is far more useful to a family than a vague yes.
Needs change, and so does the arrangement
What someone needs in March is not what they need by September. We stay in touch, and adjust hours or tasks before an arrangement stops fitting.
What we stand for
Our Mission
To provide grounded, ethical, and culturally-sensitive support that empowers individuals and families to grow, heal, and thrive.
Our Vision
To be a trusted, nurturing environment where families find stability, emotional clarity, and stronger interpersonal relationships.
Our Values
- Dignity
- Compassion
- Integrity
- Growth
- Wellness
Our Core Values
- Human Dignity
- Family Strength
- Cultural Sensitivity
- Confidentiality
- Empowerment
- Interpersonal Wellness
What sets us apart
We care for the whole person
What makes Great Homecare Services different is our commitment to seeing the whole person.
We meet every client's needs with professionalism, but we also honor their preferences, routines, and individuality.
Our caregivers provide care with warmth, patience, and deep respect, ensuring every client feels valued, understood, and supported.
This is why families trust us: our care truly comes From Our Heart to Yours®.
Our standards
How we choose our caregivers
Deciding who to let into your home is one of the most challenging parts of arranging care. Every caregiver completes the same checks before they meet a client.
- Caregivers are fully insured and bonded
- Mandatory police background checks
- Vulnerable sector screening
- Reference verification
- Strict hiring and screening standards
Professional membership
Registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).
Getting started
From the first call to the first visit
Four straightforward steps, at whatever pace suits your family.
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Request a consultation
Call us or send a message. There is no cost and no obligation, and nothing is committed by asking what care could look like.
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Discuss what matters
We listen to the daily routines, the preferences and the small details that make a day go well for the person receiving care.
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Match with a caregiver
We introduce a caregiver suited to the support needed and the schedule, who has completed every check before you meet.
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Begin care at home
The first visits follow the routine that already works. We check in as care settles, and adjust the support as needs change.
Let’s talk about care at home
Tell us what your family needs. We will explain how we can help — with no cost and no obligation.
Care availability: 24/7, with on-call support for urgent needs.